Family Psychiatry & Therapy (“Family Psychiatry & Therapy,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through familypsychnj.com (the “Site”), how we use it, and the choices you have. By using the Site or contacting us, you agree to this Policy.
This Policy covers information collected through our Site and general business communications. Protected health information created or received in the course of clinical care is governed separately by our Notice of Privacy Practices under HIPAA, not by this Policy.
Information we collect
Information you provide. When you fill out a form, request an appointment, call us, or text us, we may collect your name, phone number, email address, and any details you choose to share (such as the reason for your inquiry or insurance information).
Information collected automatically. When you visit the Site, we may automatically collect your IP address, browser type, device information, pages viewed, and referring source through cookies and similar technologies, including Google Analytics.
How we use your information
We use the information we collect to:
- respond to your inquiries and appointment requests;
- coordinate and provide our services and follow up on your care;
- send you appointment and care-related messages, including by text, where you have consented;
- operate, maintain, and improve the Site; and
- comply with legal obligations.
SMS / text messaging
By providing your mobile phone number and opting in, you consent to receive text messages (SMS/MMS) from Family Psychiatry & Therapy related to appointment scheduling, intake, and care coordination. Consent is not a condition of purchase or of receiving our services.
- Message types: appointment reminders, intake follow-up, scheduling, and other care-related (customer care) messages.
- Message frequency: message frequency varies.
- Cost: message and data rates may apply.
- Opt out: reply STOP at any time to stop receiving text messages. You may receive a confirmation message.
- Help: reply HELP for assistance, or contact us at 201-977-2889.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We do not sell your personal or mobile information.
How we share information
We do not sell your personal information. We may share information with:
- Service providers who perform services on our behalf (for example, hosting, analytics, scheduling, call and text handling, and our support/ticketing system) under agreements that require them to protect your information and use it only for the services they provide to us;
- Legal and safety purposes, when required by law, subpoena, or to protect the rights, property, or safety of our patients, staff, or others.
We do not share mobile opt-in or text messaging consent with third parties for their own marketing.
Cookies and analytics
The Site uses cookies and analytics tools (including Google Analytics) to understand how visitors use the Site so we can improve it. Most browsers let you refuse or delete cookies. You can also opt out of Google Analytics using Google’s opt-out tools.
Data security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s privacy
The Site is intended for use by adults. Where we provide services to minors, arrangements and communications are made through a parent or legal guardian. We do not knowingly collect personal information directly from children under 13 through the Site.
Your choices and rights
You may:
- opt out of text messages by replying STOP;
- unsubscribe from marketing email using the link in those messages;
- request access to, correction of, or deletion of personal information we hold about you, subject to applicable law, by contacting us using the details below.
Third-party links
The Site may link to third-party websites. We are not responsible for the privacy practices of those sites. Please review their policies.
Changes to this Policy
We may update this Policy from time to time. The “Effective date” above shows when it was last revised. Material changes will be posted on this page.
Contact us
Family Psychiatry & Therapy
351 Evelyn Street, Paramus, NJ 07652
Phone: 201-977-2889
Email: admin@familypsychnj.com